Choose Tracks and Voice Over Artist below then contact the team to help you with the scripts.
On hold marketing statistics
• 7 out of 10 business callers are placed on hold or transferred
• 70% of these callers will hang up after 30 seconds if confronted with silence
• 34% of callers who hang up WILL NOT call back
• 20% of callers who hear your On Hold Marketing production will be more inclined to make a purchasing decision than those who don’t
Benefits of On Hold Marketing
• Create revenue by advertising products and services to a captive audience
• Enhance your corporate image by providing a professional sounding shop front to your telephony
• Psychologically reduce hold time
• Introduce new products and services
• Reduce caller hang up by keeping the customer engaged
Be the best in your industry Stand out from your competitors and turn the chore of on hold calls into a valuable marketing opportunity.
• Make customers happier by psychologically reducing hold times
• Inform potential customers of new information
• Generate income through marketing to a captive audience
• Improve your company’s reputation
• Decrease the chance of a customer hanging up
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Sample IOH150 Script – Up to 150 words.
Thank you for calling YOUR COMPANY NAME! Please hold, a member of our team knows you are waiting and will be with you shortly.
Here at YOUR COMPANY NAME, we offer the very latest products and services to meet your needs. We carry extensive stocks of all catalogue products and can offer next day delivery nationwide. Not sure what you’re after? View our full range on line at www.yourcompanyname.com or ask a member of our dedicated team when taken off hold who will ably assist you.
We appreciate your patience and will be with you momentarily.
We are open Monday to Friday 8am until 5pm and 10am until 4pm every weekend. If you have Sat Nav our postcode is F1N DME or you can view a how to find us map online at www.yourcompanyname.com
Remember our strapline – if we don’t stock it – It’s not worth buying!
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Sample IOH300 Script – Up to 300 words.
Thank you for calling YOUR COMPANY NAME car dealership. Please hold, a member of our team knows you are waiting and will be with you shortly.
YOUR COMPANY NAME is a car and van dealership. We offer a wide range of new and used vehicles! Everything from a small car to a large people carrier! We also have a full range of commercial vans on display.
All used vehicles come with a 12 month warranty and 6 months road tax along with vouchers for future service and repairs!
With the new registration plate now here, orders are being taken for your brand new car and there has never been a better time to buy a new car. With fantastic incentives such as the swappage scheme, part exchange and 0% finance available and savings of up to �4000 on selected new list price cars!
Thanks for holding, we know you are waiting and will be with you shortly.
Looking to change your car but don’t want to buy new? That’s fine, we have a wide selection of nearly new cars from most manufacturers on display the most competitively priced cars in the area and over 2000 cars available in group stock!
We are sorry to keep you waiting and will be with shortly
Did you know we are more than just a car showroom? We have a team of fully trained vehicle technicians who can carry out service and warranty work as well as repairs and MOT’s on your vehicle.
To view our latest new and used cars visit us online at www.yourcompanyname.com or pop in and see us at our new showroom in the centre of town. We are open 8am until 6pm Monday to Friday and 10am until 5pm every weekend!
YOUR COMPANY NAME – local, friendly and reliable!
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Please note: Sample Auto Attendants, IVR Prompts and Night Messages are available in voice only with NO music.
Daytime Introductory Prompt
Hello and thank you for calling the store. In order to direct your call efficiently, please select from the following menu.
For sales please dial 1
For customer care please dial 2
For accounts please dial 3
For our collections and deliveries, please dial 4
For all other enquiries, please press 0
Night Time Message
Thank you for calling the YOUR COMPANY NAME, our office is now closed. We are open from 8am – 5pm Monday to Friday and 10am until 4pm on Saturdays and Sundays. Please call back during our opening times or alternatively leave a message after the tone.